Privacy Policy of Match App

Your privacy is of utmost importance to us, and the protection of your personal data is a key commitment for APP STACK Ltd., located at 63 N65 Dunnock Road, Dunfermline, Fife, Scotland, KY11 8QE. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use the Match App. By accessing or using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you, depending on your interaction with our platform:

Personal Details: Information such as your name, contact details, date of birth, address, identity documents (e.g., PAN, Aadhaar, passport, driving license) for account creation and verification purposes.
Technical Information: Data about your device, IP address, operating system, and browser type, to ensure the optimal performance and security of our services.
Usage Information: Information about your interaction with our app, including games played, scores, preferences, and participation in contests or promotions.
Device Permissions: Access to your camera, microphone, files, and other device features necessary for specific app functionalities, such as KYC verification and in-app communication.

2. Sharing and Storage of Your Personal Data

We are committed to safeguarding your personal data and will not share it with third parties without your explicit consent, except in the following circumstances:

For enabling the provision of products or services availed by you, on a need-to-know basis and in accordance with applicable laws.
When required by legal, regulatory, or governmental authorities or in response to a valid legal process.
For processing your transactions through our payment gateways, subject to confidentiality and security requirements.

Your personal data is stored securely on our servers located in India and is retained for as long as you maintain an active account with us or as required by applicable laws.

3. Usage of Your Personal Data

We use your personal data for the following purposes:

To provide and enhance our products and services.
To process your transactions and fulfill your requests.
To conduct research and analytics for improving service quality and security.
To inform you about changes to our services, terms, and conditions.
To address your queries, complaints, or disputes.
To comply with legal and regulatory obligations, including KYC and anti-money laundering requirements.
To display advertisements, promotions, and offers relevant to your interests.

4. Security Practices and Procedures

We implement reasonable security measures to protect your personal data from unauthorized access, modification, or disclosure. This includes the use of encryption, secure servers, and access control mechanisms. However, we cannot guarantee absolute security due to factors beyond our control, such as hacking or force majeure events.

We recommend using strong passwords, enabling app lock features, and not sharing your login details with others to protect your account.

5. Cookie Policy

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us recognize you and provide personalized services. You can control cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of the app.

6. Third-Party Links

Our app may contain links to third-party websites or services that are not governed by this Privacy Policy. We are not responsible for the privacy practices of these external sites, and we recommend that you review their privacy policies before providing any personal information.

7. Your Rights and Choices

You have the right to access, update, or delete your personal data at any time. You can do this by logging into your account settings or by contacting our support team at support@matchapp.org. Please note that deleting certain information may affect your ability to use our services.

8. Data Retention and Deletion

We retain your personal data for as long as your account is active or as needed to provide you with services. If you choose to delete your account, we will retain your data only as necessary to comply with legal obligations, resolve disputes, or enforce our agreements.

9. Policy Review and Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the “Last updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising out of or related to this policy will be subject to the exclusive jurisdiction of the courts in New Delhi, India.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact our Grievance Officer at support@matchapp.org or write to us at APP STACK Ltd., 63 N65 Dunnock Road, Dunfermline, Fife, Scotland, KY11 8QE.